Business "outsourcing" is a common practice. It goes back to Henry Ford, and probably further, with the notion that a business needs to only produce what it can at the best price and if someone else can do it cheaper, outsource it to them. Thus, the final product is less expensive.
I'm sure most readers have been irritated with foreign voices when they are making cell phone and other technology inquiry calls. Banking matters are particularly upsetting. Newspaper production also has fallen into this practice for economy.
Read Full Story